Privacy Policy

Churchill Guilford Limited
Last updated: 19 August 2025

At Churchill Guilford Limited (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.churchilllaw.uk or engage with our legal services.

Churchill Guilford Limited is a UK-based law firm specialising in debt recovery. We are registered in England & Wales and act as the Data Controller for the personal data we collect.

We may collect and process the following personal data:

• Identity and Contact Information – name, business name, email address, postal address, and any other details you provide when contacting us.
   
• Case Information – details relating to your enquiry, case, or matter.
   
• Technical Data – IP address, browser type, operating system, referral source, pages visited, and website interaction data (via cookies).
   
• Correspondence Records – copies of emails, contact form submissions, or any communications with us.
   

We process personal data for the following purposes:

• To respond to enquiries and provide our legal services.
   
• To manage and maintain client relationships and case files.
   
• To comply with legal, regulatory, and professional obligations.
   
• To improve our website and monitor usage.
   
• For internal record keeping and risk management.
   

We rely on the following legal bases for processing your data:

• Contractual necessity – where processing is required to provide our services.
   
• Legal obligation – to comply with law and regulation.
   
• Legitimate interests – to ensure effective delivery of services, security, and fraud prevention.
   
• Consent – for specific purposes such as marketing or non-essential cookies.
   

We will never sell or rent your personal data. We may share it only with:

• Courts, regulators, or law enforcement authorities (where required by law).
   
• Third-party service providers (such as IT, hosting, or case management systems).
   
• Professional advisors or third parties involved in your case (where necessary and lawful).
   

We retain personal data only for as long as necessary:

• Client case files are generally retained for 6 years after closure (unless longer retention is legally required).
   
• Website enquiry data is retained for no more than 12 months.
   

Under UK GDPR and the Data Protection Act 2018, you have the right to:

• Access the data we hold about you.
   
• Request correction of inaccurate or incomplete data.
   
• Request deletion of your data (where legally permissible).
   
• Restrict or object to processing.
   
• Request data portability.
   
• Withdraw consent where processing is based on consent.
   

To exercise your rights, please contact us at recoveries@churchilllaw.uk.

Our website may use cookies to enhance user experience and analyse website traffic. You may refuse or manage cookies through your browser settings. Some features may not function without cookies enabled.

We use appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure.

We do not routinely transfer data outside the UK or EEA. If international transfers are required, we ensure appropriate safeguards are in place.

If you are concerned about our handling of your personal data, please contact us first at recoveries@churchilllaw.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Churchill Guilford Limited
128 City Road
London
EC1V 2NX
United Kingdom

📧 recoveries@churchilllaw.uk
🌐 www.churchilllaw.uk